Frequently Asked Questions
How old should my child be for an impression?
I make impressions of children of all ages from newborn to adult. It is never too late to capture the memory of your little, or not so little one. My ornaments are sized especially for babies under 6 or 7 months of age, but I have a wide variety of sizes to fit every member of your family. Popular ages are 2 weeks, 1 month, 2 months, 6 months, 1 year, and 5 years.
What can I expect during my appointment?
When you come for your appointment, you will have an assortment of plates, colors, sizes and shapes to choose from. It only takes a few moments to take an impression of your child. You can have as many impressions as you would like during your appointment. Once the child’s impressions are taken the remaining work is completed in my studio. I do all the work for you!
How long will it take to process my order?
To deliver the best quality product, your order will be completed within 4-6 weeks. As soon as your order is complete, I will notify you. If you prefer, I can ship your order to you - just $10 for the first plate and $5 for each additional.
Where do I pick-up my product when it is finished?
You can always pick-up your order at my house. If it is more convenient for you, you may pick-up your order at my husband's store in Orem.
Aspen Art & Frame
624 North State Street, Orem
Do you make house calls?
Yes. Please call me for those special occasions and circumstances. I do make house calls, hospital visits, etc. for a nominal fee. For home visits within 25 miles of my home is just $25. Home visits from 25.1-50 miles from my home is just $50. Want me to waive the fee? Just get your friends/family to meet me at your house! Have at least 5 orders (including yours) and I will waive the drive fee :)
Do you do parties or fundraisers?
Yes. Minimum orders are required. Please call and I will set up a time for your special occasion.
Can I Buy A Gift Certificate?
Yes. Gift certificates are great for many occasions – baby showers, birthdays, Mother’s and Father’s day, and for grandparents, too! Just call and order over the phone.
What Happens If My Print Is Damaged?
I am committed to producing high quality products. I use time tested materials and processes. However, on occasion defects occur due to misfirings, glaze impurities or material contaminants. If this happens to your plate I will be happy to redo your order at no additional cost.
How should I care for my plate?
You will enjoy your kiln-fired ceramic plate for years to come. Unlike Plaster of Paris products you will not experience color fading or crumbling. Just like ceramic dishes, these plates need to be treated with care.
What size of plate would be best for my child?
Many sizes and styles are available, but please keep in mind that often the size of plate will be determined by the size of the child’s hand or foot.
Ornaments are just the right size for most pets. They make great gifts as well!